QUANTUM QUALITY
Filed: September 27, 1993
instruction manuals for developing customer contact programs dealing with such areas as sales, service and collection
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 74440290
CCORE
Filed: September 27, 1993
business operations auditing services specifically designed for inbound and outbound customer service and sales calls centers…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 74440664
WOW
Filed: March 7, 1996
multilevel training and certification program for front-line employee and managers of customer contact operations (service…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75068668
THE COMPETENCY KIT
Filed: April 24, 1998
Printed written instructional and teaching material contained in a hard cover binder and sold as a unit, for use by call…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75473610
SUCCESS CALL CENTER TOOL KIT
Filed: April 24, 1998
Printed written instructional and teaching material contained in a hard cover binder and sold as a unit, for use by call…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75473611
WOW BASIC KEY SKILLS
Printed written training and teaching manual contained in a hard cover binder and sold as a unit, for use in training and…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646188
WOW SELECT-EDUCATION IN EXCELLENCE
Printed training and teaching manual contained in a hard cover binder and sold as a unit, for use in training and teaching…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646189
MAXMENTOR
Instructional and teaching computer software product for use by call center businesses on how to improve job skills and…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646190
WOW
Multi-level training and certification seminar for front-line employees and managers of customer service and sales call…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646191
NEEDS FOCUSED LEADERSHIP
Printed written training and technology manual contained in a hard cover binder and sold as a unit for use in training and…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646192
OPTIMIZING FRONT-LINE EMPLOYEE PERFORMANCE
Printed written training and teaching manual contained in a hard cover binder and sold as a unit, for use in training and…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646193
RESPONSE DESIGN CORPORATION
Instructional and teaching material for call center businesses
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646195
MASTERING PERFORMANCE MANAGEMENT
Printed written training manual contained in a hard cover binder and sold as a unit for use in training and developing leadership…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646196
WOW SELECT
Multi-level training and certification seminar for front-line employees and managers of customer service and sales call…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646197
CUSTOMER CONTACT OPERATION REVIEW AND EVALUATION
Printed written evaluation and audit material contained in a hard cover binder and sold as a unit for assessing existing…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646198
WOW QUALITY MONITOR CERTIFICATION
Printed written training and teaching manual contained in a hard cover binder and sold as a unit, for use in training and…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646199
RDC
Printed instructional and teaching material for call center business
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646278
CALL CENTER 101
Educational services, namely, conducting survey and seminar courses in the field of managing telephone customer service…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 75646574
MAKE YOUR CASE- JUSTIFYING NEW HIRE INITIATIVES
Computer software for quantifying the cost of hiring and turnover within an organization by analyzing recruiting, hiring…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 76175726
MAKE YOUR CASE- DEVELOPING A COMPELLING BUSINESS CASE
Computer software for providing detailed information and tips to aid the user in writing a successful business plan, and…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 76175727
MAKE YOUR CASE- TURNING AROUND EMPLOYEE TURNOVER
Computer software for computing positive and negative employee turnover within an organization and for providing sample…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 76175747
MAKE YOUR CASE- SELECTING THE BEST FIT OUTSOURCING PARTNER
Computer software for structuring a customer contact outsourcing request for proposal, by aiding the user in assessing,…
Owned by: RESPONSE DESIGN CORPORATION
Serial Number: 76175748
