Business management; Business management analysis; Business information management; Assistance with business management and planning; Business organization and management consultancy including personnel management; Outsource service provider in the field of customer relationship management; Customer service management for others; management of inquiries from internal teams and departments; management of communications with sales leads; Human resources management; human resources (HR) management, analysis, and consulting services; human resource (HR) services, namely, providing searchable databases of information for employees; Compiling and analyzing statistics, data and other sources of information for business purposes; business communications management featuring omni-channel communications; Marketing services, namely, promoting or advertising the goods and services of others

Providing on-line forums for transmission of messages among computer users; On-line services, namely, message sending; Transmission of information by electronic communications networks; Communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems; Instant messaging services; Voice over internet protocol (VOIP) services; omni-channel messaging services; messaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging; omni-channel communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks

Data mining; Providing temporary use of online non-downloadable computer software for customer service; Providing temporary use of online non-downloadable computer software for customer billing and invoice inquiries; Software as a service (SAAS) services featuring software for customer relationship management (CRM); Providing temporary use of online non-downloadable computer software for sales support and sales support management; Providing temporary use of online non-downloadable computer software for data analysis; Providing temporary use of online non-downloadable computer software for business management and sales management; Providing temporary use of online non-downloadable computer software for database management; Providing temporary use of online non-downloadable computer software for human resources (HR), information technology (IT), legal operations, and financial operations management; Providing temporary use of online non-downloadable computer software for online knowledge bases; Providing temporary use of online non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; Providing temporary use of online non-downloadable computer software for data aggregation; Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence (AI) for resolving inquiries