Accounts receivable billing services; Customer relationship management; Data management services for use in debt collection, namely, electronic data collection and on-line claims management; Customer relationship management (CRM) services, sales force automation, management, and reporting services, marketing services, namely, marketing strategy, campaign management, and lead generation, sales promotion services for others, market research services, customer service administration on behalf of others, debt collection administration and accounts receivable management on behalf of others, compliance tracking and regulatory reporting services.

Debt collection services, financial recovery and charge-off recovery services, credit management, monitoring, and reporting services, electronic payment collection and payment processing services, Payment reconciliation and financial transaction management services.

Automated telephone dialing and telephony services for debt collection and customer outreach, providing online facilities for real-time interaction with other computer users in the field of customer relationship management, providing online forums and portals for transmission of messages and data among users in the fields of customer service and CRM, Instant messaging services for business users in the field of customer relationship management, electronic transmission of data and documents in the field of collections and customer management,

Software as a service (SaaS) for CRM in the fields of debt collection, financial recovery, customer service, sales, and marketing, SaaS for automated dialing, telephony campaign management, and outbound contact management, SaaS for payment processing and electronic payment collection management, SaaS for compliance tracking, regulatory management, and audit reporting, SaaS for integration of computer systems, applications, data, and databases for CRM purposes, SaaS for creation and connectivity to APIs and integration applications for CRM and business management, providing temporary use of non-downloadable CRM software for collections, recovery, and customer engagement