Downloadable computer software using artificial intelligence and generative artificial intelligence for use by government agencies, nonprofit organizations, community-based organizations, and caseworkers in public benefits navigation, namely, software for searching databases and benefit portals, generating client referrals, generating case plans, answering policy questions, extracting data from documents, identifying document types, detecting missing or inconsistent application information, and assisting with completion of public benefits applications; downloadable open-source computer software for developing, testing, and deploying artificial intelligence-powered tools for public benefits eligibility screening, benefits navigation, referral generation, document analysis, and form completion; downloadable software using retrieval-augmented generation for providing caseworkers with answers to public benefits policy questions and citations to source materials; downloadable software using artificial intelligence for generating referrals to health, social service, and public benefits resources based on client information; downloadable software using artificial intelligence for extracting information from documents and populating public benefits forms; downloadable electronic publications in the nature of playbooks, guides, manuals, reports, templates, and toolkits in the fields of public benefits administration, social safety net programs, government service delivery, artificial intelligence governance, benefits access, SNAP program administration, payment error reduction, and responsible use of artificial intelligence in government programs

Consulting services in the field of public benefits program administration; consulting services in the field of improving government service delivery and public benefits access; business and public policy consulting services for government agencies, nonprofit organizations, and community-based organizations in the fields of public benefits navigation, social safety net program operations, benefits application processes, caseworker workflows, payment error reduction, and administrative burden reduction; providing business and operational research, analysis, and recommendations to government agencies and nonprofit organizations regarding the use of artificial intelligence and generative artificial intelligence in public benefits programs; developing business and operational playbooks for nonprofit organizations and public benefits administrators in the fields of SNAP program administration, payment error rate management, client referral workflows, and benefits application support; promoting collaboration among government agencies, nonprofit organizations, technology providers, researchers, and community partners to develop, pilot, evaluate, and improve artificial intelligence tools for public benefits administration and service delivery

Educational services, namely, providing online non-downloadable playbooks, guides, manuals, reports, articles, case studies, toolkits, and training materials in the fields of artificial intelligence, generative artificial intelligence, public benefits administration, government service delivery, benefits navigation, caseworker support, SNAP administration, payment error reduction, and responsible use of artificial intelligence in government programs; providing training for government agencies, nonprofit organizations, community-based organizations, and caseworkers in the use of artificial intelligence-powered tools for benefits navigation, referral generation, document analysis, chatbot-assisted policy research, and form completion; conducting workshops, webinars, seminars, and demonstrations in the fields of civic technology, open-source software, public benefits access, artificial intelligence governance, and generative artificial intelligence tools for public-sector service delivery

Research and development in the fields of artificial intelligence, generative artificial intelligence, civic technology, government technology, public benefits administration, and government service delivery; design, development, testing, piloting, and evaluation of artificial intelligence-powered software tools for use by government agencies, nonprofit organizations, community-based organizations, and caseworkers in public benefits navigation and service delivery; software as a service (SaaS) services featuring software using artificial intelligence for referral generation, policy question answering, document classification, document data extraction, public benefits form completion, benefits eligibility support, and workflow automation; providing temporary use of online non-downloadable open-source software for developing, testing, and deploying artificial intelligence-powered tools for public benefits administration and community service delivery; technological consulting regarding responsible implementation and evaluation of artificial intelligence systems for government agencies and nonprofit organizations