Downloadable computer application software for mobile phones, namely, software for point-of-sale transaction processing, customer management, and business operations management for car wash facilities; computer hardware, namely, point-of-sale terminals and kiosks for use in car wash facilities; Downloadable computer application software for mobile phones, namely, software for vehicle service facility management, namely, point-of-sale transaction processing, customer relationship management, membership and subscription program management, appointment scheduling, equipment monitoring, employee management, inventory tracking, business analytics and reporting, and customer loyalty program administration; Computer hardware for point-of-sale terminals, self-service kiosks, payment processing terminals, and digital display screens for use in vehicle service and vehicle care facilities; Point-of-sale terminals; Downloadable computer application software for mobile phones, namely, software for car wash vehicle queue management, namely, sequencing vehicles for entry into car wash tunnels, identifying vehicle membership status, determining wash type selection, and coordinating attendant assistance at car wash facilities