Software as a service (SAAS) services featuring software for operating, monitoring, and managing robots and robotic applications; SAAS services featuring software for remotely operating, monitoring, and managing robots and robotic applications; SAAS software for use in obtaining, displaying, analyzing, editing, managing, and visualizing digital map data and information; SAAS software for use in monitoring and analyzing the performance and usage of robots and robotic sensor data; providing online support services for robots and robotic applications and automation processes and for the diagnosis and evaluation of robots, robotic performance, robotic sensor data, and robot navigation; and Robot as a Service (RaaS) services, namely, providing online, non-downloadable software for the integration of robots and embedded devices into web and cloud computing environments with preloaded services and software applications