Downloadable browser extension software for deploying, managing, and interacting with artificial intelligence agents on online platforms; Downloadable computer software for automating customer interactions, messaging, and workflows using artificial intelligence; Downloadable chatbot software using artificial intelligence (AI) for responding to inquiries, facilitating communication, and providing knowledge support; Downloadable computer software for managing and processing messages and user interactions across multiple communication platforms, including online communities, instant messaging tools, and email systems; Downloadable computer software for automating business processes, task distribution, and performing rule-based or artificial intelligence-driven operations; Downloadable computer software for collecting, analyzing, and visualizing communication data, and generating business reports; Downloadable computer software for providing knowledge base-driven intelligent responses and information retrieval support

Software as a service (SAAS) services featuring software for deploying, managing, orchestrating, monitoring, and supervising artificial intelligence agents for performing customer support, community management, and business communication tasks across multiple communication and business platforms, including online communities, instant messaging tools, email systems, and enterprise collaboration platforms; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for automatically generating reply content, processing user messages, performing conversational interactions, identifying user intent, and providing contextually relevant responses for customer support, community engagement, and business communication; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for automating business processes, including task distribution, rule-triggered actions, process execution, and coordination of cross-system operations; Providing temporary use of online non-downloadable computer software for cross-channel communication management, including message reception, message aggregation, message categorization, automatic reply generation, and conversation record management, with channels including web pages, email, and instant messaging platforms; Providing temporary use of online non-downloadable computer software for data collection, data analysis, and data visualization, and generating operational analysis reports and user behavior reports; Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for performing customer interaction automation, business process automation, and internal team collaboration support through hosted artificial intelligence agents; Providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for responding to user inquiries, conducting multi-turn conversations, providing knowledge base support, and assisting users in completing operations; Providing temporary use of online non-downloadable computer software for knowledge management, including knowledge base content retrieval, information matching, semantic understanding, and context-based answer generation; Providing temporary use of online non-downloadable computer software for monitoring and analyzing communication data and user interaction behaviors, and for optimizing automation strategies and artificial intelligence model output performance