Providing counseling and consulting to patients and caregivers in the field of healthcare insurance benefits and Medicare coverage; providing patient and caregiver advocate services in the field of health insurance related issues, namely, claim appeals, claim denials, prior authorizations, and erroneous coding

Providing patient and caregiver advocate services in the field of elder care, chronic medical conditions, cancer treatment, and complex medical conditions; consultation services, namely, advocating for the healthcare needs of Medicare beneficiaries; providing patient advisory, advocacy, and case management services for individuals and their families, namely, coordinating and assisting patients with filling prescriptions, completing medical forms, scheduling appointments, corresponding with medical providers, negotiating medical bills, and identifying financial assistance programs