Providing healthcare information; Providing mental health and wellness information; Mental health therapy services; Providing wellness services, namely, personal assessments, personalized routines, maintenance schedules, and counseling; Individual medical counseling services provided to patients; Providing information to patients in the field of administering medications

Remote patient advocacy services for individuals, families, and caregivers in the field of healthcare and aging, including advocacy for patients receiving care in their homes, through home health and home care services, and across healthcare settings including hospitals, doctors’ offices, assisted and independent living communities, and skilled nursing facilities; providing patient advocate services through remote support to assist patients and caregivers in navigating healthcare systems and services; providing patient advocacy and case management services, namely, coordinating access to healthcare services, medications, medical equipment, transportation, appointments, and community resources; assisting patients and caregivers with healthcare-related administrative and logistical matters, including communication and coordination with healthcare providers, facilities, pharmacies, and service providers; providing personal support services for patients and family members, namely, emotional counseling, emotional support, and caregiver support