Software as a service (SAAS) services featuring software for monitoring, tracking, and sharing real-time location of individuals and devices; Software as a service (SAAS) services featuring software for issuing emergency alerts and conducting safety check-ins; Software as a service (SAAS) services featuring software for social networking and messaging; Software as a service (SAAS) services featuring software for creating, managing, and publishing blogs and other user-generated content; Software as a service (SAAS) services featuring software for customer service management, namely, customer relationship management (CRM), help desk and ticketing, live chat and chatbot automation, knowledge-base authoring and delivery, customer communications, and analytics; Providing temporary use of on-line non-downloadable software for monitoring, tracking, and sharing real-time location of individuals and devices; Providing temporary use of on-line non-downloadable software for issuing emergency alerts and conducting safety check-ins; Providing temporary use of on-line non-downloadable software for social networking and messaging; Providing temporary use of on-line non-downloadable software for creating, managing, and publishing blogs and other user-generated content; Providing temporary use of on-line non-downloadable software for customer service management, namely, customer relationship management (CRM), help desk and ticketing, live chat and chatbot automation, knowledge-base authoring and delivery, customer communications, and analytics; Platform as a service (PAAS) featuring computer software platforms for monitoring, tracking, and sharing real-time location of individuals and devices; Platform as a service (PAAS) featuring computer software platforms for issuing emergency alerts and conducting safety check-ins; Platform as a service (PAAS) featuring computer software platforms for social networking and messaging; Platform as a service (PAAS) featuring computer software platforms for creating, managing, and publishing blogs and other user-generated content; Platform as a service (PAAS) featuring computer software platforms for customer service management, namely, customer relationship management (CRM), help desk and ticketing, live chat and chatbot automation, knowledge-base authoring and delivery, customer communications, and analytics