Software as a service (SAAS) services featuring software for transforming screen recordings and voice recordings into written standard operating procedures (SOPs), checklists, and training documents; Providing temporary use of online non-downloadable software using artificial intelligence (AI) for automating documenting, systemizing, and managing business processes; Platform as a service (PAAS) featuring computer software platforms for creating, editing, and sharing business process documentation, training materials, and workflow playbooks; Providing online non-downloadable computer software platforms for business knowledge management, employee onboarding, and operational training