Computer programming consultancy in the field of developing and integrating dealership management, CRM, and customer support platforms; Consulting services in the field of providing online, non-downloadable software and applications; Consulting services in the field of software as a service (SAAS); Information and advisory services relating to software as a service (SAAS); Information services in the field of software as a service (SAAS); Software as a service (SAAS) services featuring software using artificial intelligence (AI) for generating business analysis reports, customer satisfaction metrics, and workflow performance insights; Software as a service (SAAS) services featuring software for service desk management, customer inquiry routing, and automated case resolution in the automotive retail industry; Software as a service (SAAS) services featuring software for project management and scheduling of customer cases, dealership tasks, and team communications; Software as a service (SAAS) services featuring software for application and database integration with DMS (Dealership Management Systems), CRM platforms, and OEM data sources; Software as a service (SAAS) services featuring software for use in project management through tracking, managing, and analyzing customer support tickets, technician assignments, and task completion timelines; Software as a service (SAAS) services featuring software using machine learning for for enabling computers to autonomously perform customer support and case management tasks; Software as a service (SAAS) services featuring software using machine learning for sentiment analysis, predictive issue resolution, and intelligent workflow optimization in automotive customer support; Software as a service (SAAS) services, namely, hosting software for use by others for customer relationship management, data analytics, and service automation within the automotive industry; Software development consulting in the field of artificial intelligence, customer service automation, and enterprise SaaS platform optimization; Software as a service (SAAS) services featuring software for database management, case tracking, and digital communications between dealerships and customers; Application service provider featuring application programming interface (API) software for integration of CRM data, dealership management workflows, and customer service analytics dashboards; Application service provider featuring application programming interface (API) software for allowing data retrieval, upload, and management across dealership systems, CRM tools, and third-party platforms; Software development consulting in the field of customer service automation, artificial intelligence, and workflow optimization for automotive dealerships;; Software as a service (SAAS) services featuring software for for dealerships and automotive retailers to manage customer communications and service cases;; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for routing, customer sentiment detection, workflow prediction, and AI-assisted communication in the automotive retail industry routing, customer sentiment detection, workflow prediction, and AI-assisted communication in the automotive retail industryautomated case routing, customer sentiment detection, workflow prediction, and AI-assisted communication in the automotive retail industry