providing temporary use of non-downloadable cloud-based software for customer relationship management (CRM) in the field of nonprofit fundraising and donor development; platform as a service (PaaS) including computer software platforms for donor database management, volunteer coordination, and event fundraising; providing temporary use of non-downloadable cloud-based software for customerrelationship management (CRM); software as a service (SaaS) including non-downloadable software for use by nonprofit, charitable, educational, and membership-based organizations in managing donor and constituent relationships, coordinating fundraising and outreach campaigns, tracking donations and payments, generating reports and analytics related to donor engagement and organizational performance, and managing related administrative activities; all of the foregoing excluding software for human resources, employee management, payroll, time tracking, compliance, or workforce administration