Downloadable computer software for providing automated assistance within software applications, namely, software for interpreting user intent, analyzing on screen content, and executing user interface actions; Downloadable computer software for reading and transforming webpage Document Object Model (DOM) data to surface context aware recommendations and controls; Downloadable computer software for automating customer support within web and mobile applications using natural language processing and machine learning; Downloadable computer software using artificial intelligence (AI) for automating customer support within web and mobile applications; Downloadable chatbot software using artificial intelligence (AI) for interpreting user intent, analyzing on screen content, and executing user interface actions; Downloadable chatbot software using artificial intelligence (AI) for automating customer support within web and mobile applications; Downloadable computer software for A/B testing of user interface text and layouts; Downloadable chatbot software using artificial intelligence (AI) for navigating webpages, extracting structured data, and performing customer support tasks; Downloadable computer software using artificial intelligence (AI) for integrating tools that navigate webpages, extract structured data, and perform customer support tasks

Software as a service (SAAS) services featuring software for providing intelligent, automated assistance within software applications, namely, software for interpreting user intent, analyzing on screen content, and executing user interface actions; Providing temporary use of on-line non-downloadable software for reading and transforming webpage DOM data to surface context aware recommendations and controls; Application service provider (ASP) featuring software for use in integrating automated tools, A/B testing, and real time modification of user interface elements; Design and development of computer software for customer support automation, natural language processing, and user interface optimization; Application service provider featuring application programming interface (API) software for integrating automated tools, A/B testing, and real time modification of user interface elements; Providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for interpreting user intent, analyzing on screen content, and executing user interface actions; Providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for automating customer support within web and mobile applications; Providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for navigating webpages, extracting structured data, and performing customer support tasks; Platform as a service (PAAS) featuring computer software platforms for deploying tools that navigate webpages, extract structured data, and perform customer support tasks