Printed publications, namely, brochures, booklets, and teaching materials in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery; Printed instructional and teaching materials in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery; Printed training materials in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery; Printed books in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery

Training services in the field of business know-how; Business training in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery; Arranging and conducting of training courses in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery; Education services, namely, providing live and on-line keynote presentations, workshops, events, seminars, and coaching programs in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery; Professional coaching services in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery; Providing group coaching in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery; Teaching in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery; Entertainment services, namely, providing video podcasts in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery; Providing a web site that features informal instruction on leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery; Providing on-line non-downloadable directory publications in the field of leadership development, personal and professional effectiveness, and organizational culture, all delivered using the applicant’s proprietary Civility Intelligence methodology, integrating concepts of self-awareness, people awareness empowerment, achievement, goal setting, resilience, and personal mastery