Software as a service (SAAS) services featuring software for online store creation and management, customer relationship management, order fulfillment and tracking, catalog distribution, bulk ordering, employee payroll and timecard management, appointment scheduling and business scheduling, presentation of audiovisual training information in e-commerce, and point of sale payment processor integration, all of the foregoing being for the retail and e-commerce industries; Business technology software consultation services; Application service provider (ASP) featuring e-commerce software for use as a payment gateway that authorizes processing of credit cards or direct payments for merchants; Platform as a service (PAAS) featuring computer software platforms for online store creation and management, customer relationship management, order fulfillment and tracking, catalog distribution, bulk ordering, employee payroll and timecard management, appointment scheduling and business scheduling, presentation of audiovisual training information in e-commerce, and point of sale payment processor integration, all of the foregoing being for the retail and e-commerce industries