Providing online non-downloadable computer software, namely, enterprise resource planning (ERP) software for collecting, storing, managing, and interpreting data; Providing online non-downloadable computer software, namely, enterprise resource planning software for general business management, accounting, shipping and inventory control, sales and marketing management, electronic messaging, and database management; Providing online nondownloadable enterprise resource planning (ERP) computer software for use in shop and manufacturing management; Providing online non-downloadable computer software for use in shop and manufacturing management, namely, quoting, ordering, purchasing, job scheduling, collecting data, production control, inventory management, accounting, shipping, and quality control; Providing online non-downloadable computer software, namely, manufacturing execution system (MES) software for use in shop and manufacturing management; Providing online non-downloadable computer software, namely, manufacturing execution system (MES) software for monitoring and controlling production processes and operations; Providing online non-downloadable software for customer relationship management; Providing online non-downloadable e-commerce software to allow users to perform electronic business transactions via a global computer network; Software as a service (SaaS) services featuring enterprise resource planning (ERP) software for collecting, storing, managing, and interpreting data; Software as a service (SaaS) services featuring enterprise resource planning software for general business management, accounting, shipping and inventory control, sales and marketing management, electronic messaging, and database management; Software as a service (SaaS) services featuring enterprise resource planning (ERP) computer software for use in shop and manufacturing management; Software as a service (SaaS) services featuring software for use in shop and manufacturing management; Software as a service (SaaS) services featuring manufacturing execution system (MES) software for use in shop and manufacturing management; Software as a service (SaaS) services featuring manufacturing execution system (MES) software for monitoring and controllingproduction processes and operations; Software as a service (SaaS) services featuring software for customer relationship management; Software as a service (SaaS) services featuring e-commerce software to allow users to perform electronic business transactions via a global computer network