Providing IT managed services, namely, remote and on-site management of the information technology (IT) systems of others; IT consulting services; monitoring of computer systems by remote access to ensure proper functioning; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; computer network configuration services; computer systems integration services; data backup and recovery services; cybersecurity services, namely, monitoring of computer systems for security purposes and providing data security consultancy; cloud computing services, namely, providing virtual computer systems and virtual computer environments through cloud computing; software as a service (SaaS) services featuring software for use in database management, for service desk management, and for accounting; infrastructure as a service (IaaS) services, namely, providing virtual server environments; and platform as a service (PaaS) services featuring computer software platforms for use in database management, for service desk management, and for accounting.