Software as a service (SAAS) services featuring software using artificial intelligence (AI) for use in providing interactive virtual concierge and guided tour services for businesses, including but not limited to event venues, interior designers,, retail showrooms, and service based businesses, offering virtual presentations of products, services, or spaces.; Application service provider (ASP) featuring software for use in managing, optimizing, and enhancing operations, customer engagement, and virtual experiences for service based businesses, including, but not limited to event venues, interior designers, retail showrooms, and related industries.