Online feedback platforms; Online feedback platform for businesses to analyze and manage customer experience including net promoter score, customer service, customer satisfaction, customer churn; Online feedback platform in relation to measurement, analysis and management of customer and employee experience; Online feedback platform using online survey software that allows businesses to collect and manage business insights and feedback from customers and employees; Platform as a Service (PaaS) featuring technology to create and conduct market research, surveys, opinion polls; Platform as a Service (PaaS) related to measurement, analysis and management of customer experience and feedback; Software as a Service (PaaS) featuring technology to create and conduct market research, surveys, opinion polls; Software as a Service (SaaS) in relation to measurement, analysis and management of customer experience and feedback