Image Trademark with Serial Number 98294913
Status: 630 - New Application - Record Initialized Not Assigned To Examiner
Serial Number
98294913
Status
630 - New Application - Record Initialized Not Assigned To Examiner
Status Date
2023-12-01
Filing Date
2023-12-01
Mark Drawing
0000 - Typeset
Attorney Name
Statements
Indication of Colors claimed
The applicant is not claiming color as a feature of the mark.
Description of Mark
The mark consists of the trade dress configuration of a website experience interface consisting of a navigation column located down the left side with icons; the interface contains a top horizontal bar showing one or more tabs; to the right of the tab(s) are series of icons representing the ability to switch communication channels; the interface is broken down into three main columns; the first column consists of identity information for the Requester and Assignee, and fields for Followers, Tags, Type, Priority, and Linked Problems; the second column consists of the title of the ticket, name of the customer, messages to and from the customer, and a box for sending a new message to the customer; the third column consists of information on the customer, contact information for the customer, a box for notes about the customer, and a box to view prior interactions with the customer; the far right of the interface contains a context panel located down the right side with one or more icons representing knowledge and/or customer intelligence; the other elements shown with a dotted line indicate placement of the mark and are not claimed as part of the mark.
Goods and Services
Computer technology support services, namely, help desk services; data mining; providing temporary use of online, non-downloadable computer software for customer service; providing temporary use of online, non-downloadable computer software for customer support; software as a service (SAAS) services featuring software for customer service; software as a service (SAAS) services featuring software for customer support; providing temporary use of online, non-downloadable computer software for customer billing and invoice inquiries; providing temporary use of online, non-downloadable computer software for customer relationship management (CRM); software as a service (SAAS) services featuring software for customer relationship management (CRM); providing temporary use of online, non-downloadable computer software for sales support and sales support management; providing temporary use of online, non-downloadable computer software for data analysis; providing temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer support; providing temporary use of online, non-downloadable computer for creating charts, reports, and graphs; providing temporary use of online, non-downloadable computer software for online messaging forums; providing temporary use of online, non-downloadable computer software for an online help desk; providing temporary use of online, non-downloadable computer software for business management and sales management; providing temporary use of online, non-downloadable computer software for business database management; providing temporary use of online, non-downloadable computer software for database management; providing temporary use of online, non-downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; providing temporary use of online, non-downloadable computer software for online knowledge bases; platform-as-a-service (PAAS) featuring computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs); platform-as-a-service (PAAS) featuring computer software platforms for customer relationship management; communications-platform-as-a-service (CPAAS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications; Providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; providing temporary use of non-downloadable computer software for data aggregation; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions
Classification Information
International Class
042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
2023-12-01
Primary Code
042
First Use Anywhere Date
2020-03-04
First Use In Commerce Date
2020-03-04
Current Trademark Owners
Party Name
Party Type
10 - Original Applicant
Legal Entity Type
03 - Corporation
Address
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Correspondences
Name
Katherine M. Basile
Address
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Trademark Events
| Event Date | Event Description |
| 2023-12-01 | NEW APPLICATION ENTERED |
