Downloadable computer software that provides real-time, integrated service management of other computer software, information systems, computer hardware, computer networks, and information databases; Downloadable computer software that provides workflow orchestration of sensors, internet of things- (IoT-) enabled devices and edge devices and resources; Downloadable computer software that provides holistic views of IT infrastructure, sensors, internet of things- (IoT-) enabled devices, edge devices and resources, operations technology data, and contextual data; Downloadable computer software that provides utilization and optimization management of edge resources and devices; Downloadable computer software that automates security vulnerability management of sensors, internet of things- (IoT-) enabled devices, resources, and edge devices; Downloadable software that automates discovery of, manages the lifecycle of, monitors, detects incidents with, and simulates and remediates internet of things- (IoT-) enabled devices