The mark consists of the stylized word GUEST stacked on top of the stylized word PATH with a star shaped design to the top right of the T in GUEST, with a smaller star shaped design to the top right of the larger star. GUEST PATH is surrounded by five curved triangles, fitting together in a pinwheel configuration around GUEST PATH. Inside each triangle is a smaller triangle pointing to the next in a clockwise motion. Each triangle contains a different graphic and is arranged next to a word outside of the triangle. The top triangle includes a side view of the outline of a persons' right hand in a cupped position, above the hand is a stylized cogwheel. Above and outside this triangle is the stylized word STANDARDS. To the right of that triangle is another triangle which includes the outline of two people next to each other, their inner arms replaced by arrows pointing outward. To the right and outside of this triangle is the stylized word TRAINING. To the right of that triangle is another triangle which includes a side view of the outline of a persons' right hand in a cupped position, above the hand is an ascending bar graph. To the bottom right of this triangle is the stylized word MEASUREMENT. To the right of that triangle is another triangle which includes the outline of a rosette ribbon, the center being the outline of a star. To the outside left of this triangle are the stylized words REWARDS & RECOGNITION. To the right of that triangle is another triangle which includes the outline of a person's head and its upper body surrounded by two arrows pointing in the clockwise direction and together forming an unconnected circle. To the outside left of this triangle are the stylized words GAP ANALYSIS.