Monitoring of computer systems by remote access to detect home security breaches; monitoring of camera systems by remote access to detect home security breaches; electronic storage of electronic media, namely, images, text, audio, and video data; providing an on-line network environment that features technology that enables users to share data; information technology support services, namely, help desk services and technology advice provided to consumers by means of a support hotline; providing a website featuring technology that allows subscribers to view non-downloadable videos from residential and commercial security monitoring devices via mobile phone networks, computer networks, and web-based applications