Downloadable cloud-based software for using artificial intelligence and machine learning to identify customer, consumer and employee needs and sentiment, to analyze customer, consumer and employee experiences; Downloadable cloud-based software for use in video analytics to determine and take action based on topics and sentiment; Downloadable cloud-based software for video recordings and feedback thereto for business and research purposes; Downloadable cloud-based software for surveying, gathering feedback, recruiting and interacting with research subjects and other audiences tracking, gathering, monitoring, predicting and analyzing customer, consumer, employee, business and product data to improve customer and consumer satisfaction, operational efficiency, employee productivity, business operations, and business productivity advertising, communications and media effectiveness, audience engagement, brand perception, and customer and consumer awareness, purchase intent and loyalty; Computer software platforms, downloadable, for surveying, gathering feedback, recruiting and interacting with research subjects and other audiences tracking, gathering, monitoring, predicting and analyzing customer, consumer, employee, business and product data to improve customer and consumer satisfaction, operational efficiency, employee productivity, business operations, and business productivity advertising, communications and media effectiveness, audience engagement, brand perception, and customer and consumer awareness, purchase intent and loyalty; Computer software platforms, downloadable, for using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, consumer, employee, business and product experience, and improve marketing and media content and business actions or decisions; Computer software platforms, downloadable, for generating, collecting, obtaining, capturing, searching, managing, benchmarking, scoring, optimizing, visualizing, comparing results, processing, reviewing, editing, viewing, organizing, modifying, transmitting, transcribing, translating, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; Computer software platforms, downloadable, for video recordings and feedback thereto for enabling predictive analytics and data science modeling to predict customer and consumer experience and behavior, detect business anomalies, and improve business actions or decisions along a customer, consumer or employee life-cycle or journey; Downloadable software in the nature of a mobile application for using artificial intelligence and machine learning to identify customer, consumer and employee needs and sentiment, to analyze customer, consumer and employee experiences; Downloadable software in the nature of a mobile application for use in video analytics to determine and take action based on topics and sentiment; Downloadable software in the nature of a mobile application for video recordings and feedback thereto for business and research purposes; Downloadable software in the nature of a mobile application for surveying, gathering feedback, recruiting and interacting with research subjects and other audiences tracking, gathering, monitoring, predicting and analyzing customer, consumer, employee, business and product data to improve customer and consumer satisfaction, operational efficiency, employee productivity, business operations, and business productivity advertising, communications and media effectiveness, audience engagement, brand perception, and customer and consumer awareness, purchase intent and loyalty

Business consulting services; Business consulting services in the field of customer and employee surveys, metrics and feedback processes for comparing, benchmarking, rating the quality of and improving performance, products, services, pricing, sales, branding and marketing, video and other multimedia content, customer experience and customer service; Business development consulting services; Business marketing consulting services; Market research; Marketing consulting; Marketing forecasting; Marketing research; Marketing services; Advertising and marketing; Conducting business research and surveys; Consumer survey services; Preparation of public opinion surveys; Public opinion surveys

Providing online non-downloadable computer software platforms for using artificial intelligence and machine learning to identify customer, consumer and employee needs and sentiment, to analyze customer, consumer and employee experiences; Providing online non-downloadable computer software platforms for use in video analytics to determine and take action based on topics and sentiment; Providing online non-downloadable computer software platforms for video recordings and feedback thereto for business and research purposes; Providing online non-downloadable computer software platforms for surveying, gathering feedback, recruiting and interacting with research subjects and other audiences tracking, gathering, monitoring, predicting and analyzing customer, consumer, employee, business and product data to improve customer and consumer satisfaction, operational efficiency, employee productivity, business operations, and business productivity advertising, communications and media effectiveness, audience engagement, brand perception, and customer and consumer awareness, purchase intent and loyalty; Providing temporary use of a non-downloadable web application for using artificial intelligence and machine learning to identify customer, consumer and employee needs and sentiment, to analyze customer, consumer and employee experiences; Providing temporary use of a non-downloadable web application for use in video analytics to determine and take action based on topics and sentiment; Providing temporary use of a non-downloadable web application for video recordings and feedback thereto for business and research purposes; Providing temporary use of a non-downloadable web application for surveying, gathering feedback, recruiting and interacting with research subjects and other audiences tracking, gathering, monitoring, predicting and analyzing customer, consumer, employee, business and product data to improve customer and consumer satisfaction, operational efficiency, employee productivity, business operations, and business productivity advertising, communications and media effectiveness, audience engagement, brand perception, and customer and consumer awareness, purchase intent and loyalty; Software as a service (SAAS) services featuring software for using artificial intelligence and machine learning to identify customer, consumer and employee needs and sentiment, to analyze customer, consumer and employee experiences; Software as a service (SAAS) services featuring software for use in video analytics to determine and take action based on topics and sentiment; Software as a service (SAAS) services featuring software for video recordings and feedback thereto for business and research purposes; Software as a service (SAAS) services featuring software for surveying, gathering feedback, recruiting and interacting with research subjects and other audiences tracking, gathering, monitoring, predicting and analyzing customer, consumer, employee, business and product data to improve customer and consumer satisfaction, operational efficiency, employee productivity, business operations, and business productivity advertising, communications and media effectiveness, audience engagement, brand perception, and customer and consumer awareness, purchase intent and loyalty; Software as a service (SAAS) services featuring software for using artificial intelligence and machine learning to identify customer, consumer and employee needs and sentiment, to analyze customer, consumer and employee experiences; Software as a service (SAAS) services featuring software for use in video analytics to determine and take action based on topics and sentiment; Software as a service (SAAS) services featuring software for video recordings and feedback thereto for business and research purposes; Software as a service (SAAS) services featuring software for surveying, gathering feedback, recruiting and interacting with research subjects and other audiences tracking, gathering, monitoring, predicting and analyzing customer, consumer, employee, business and product data to improve customer and consumer satisfaction, operational efficiency, employee productivity, business operations, and business productivity advertising, communications and media effectiveness, audience engagement, brand perception, and customer and consumer awareness, purchase intent and loyalty