downloadable software for use in business process management, sales process management, sales contact management, order management, guided selling, up-selling, up-selling offers, cross-selling, cross-selling offers and order fulfillment; downloadable software for use in business for administrative processing of purchase orders, generation of goods or services price quotations, order fulfillment, invoicing and for receiving and processing customer sales; downloadable chatbot software for replying to questions from online business customers related to business process management, sales process management, sales contact management, order management, guided selling, up-selling, up-selling offers, cross-selling, cross-selling offers and order fulfillment, administrative processing of purchase orders, generation of goods or services price quotations, invoicing and for receiving and processing customer sales

advertising and business marketing services, namely, providing streamlined sales management processes through integrations with sales communication channels and tools, management of sales messaging and materials, and automation of tasks, messages, and workflows in order to enable automated and non-automated, personalized, and efficient advertising, marketing, and sales management efforts; provision of information and advice to business customers regarding the selection of products and items to be purchased; commercial information and advice for business customers; advisory services relating to sales promotion; advertising, marketing and promotional consultancy; advisory and assistance services in the fields of business process management, sales process management, sales contact management, order management, guided selling, up-selling, up-selling offers, cross-selling, cross-selling offers and order fulfillment for use by businesses; sales promotion for others; advisory services relating to the purchase of goods and services on behalf of others; consulting services relating to automated business processes for a cloud-based computing environment; updating of business management process information on computers

computer programming services; software as a service (SaaS) featuring software for streamlining sales processes through integrations with sales communication channels and tools, management of sales messaging and materials, and automation of tasks, messages, and workflows in order to enable automated and non-automated, personalized, and efficient advertising, marketing, and sales efforts; information technology consultancy; computer design services for others, namely, consulting services in the field of cloud computing; computer services, namely, integration of cloud computing environments; research in the fields of information technology and business applications of computer software; designing of computer programs; development of computer programs; computer software engineering, namely, design of cloud-based information systems in the field of business process management, sales process management, sales contact management, order management, guided selling, up-selling, up-selling offers, cross-selling, cross-selling offers and order fulfillment for use by businesses; advisory services relating to the development of computer systems; advisory services relating to computer software featuring information systems in the field of business process management, sales process management, sales contact management, order management, guided selling, up-selling, up-selling offers, cross-selling, cross-selling offers and order fulfillment for use by businesses; advisory services relating to computer programming; advisory services relating to computer software; advisory services relating to computer software design; advisory services relating to the use of computer software; advisory services relating to computer systems analysis; advisory services relating to computer systems design; computer programming and computer system analysis; computer software analytical services; computer consultancy services; consultancy services in the field of computer database design; consultancy relating to computer software; consultancy relating to computer systems design, integration and analysis; consultancy services relating to computer programming; professional advisory services relating to computers; professional consultancy relating to computer security; computer programming; computer software programming services; computer program updating services; computer software updating and upgrading services; providing temporary use of non-downloadable software via the Internet for use in business process management, sales process management, sales contact management, order management, guided selling, up-selling, up-selling offers, cross-selling, cross-selling offers and order fulfillment; providing temporary use of online non-downloadable chatbot software for replying to questions from online business customers related to business process management, sales process management, sales contact management, order management, guided selling, up-selling, up-selling offers, cross-selling, cross-selling offers and order fulfillment, administrative processing of purchase orders, generation of goods or services price quotations, order fulfillment, invoicing and for receiving and processing customer sales; research in the field of artificial intelligence; technology consultation in the field of artificial intelligence; consultancy in the field of artificial intelligence technology; research in the field of artificial intelligence technology; technical consulting in the field of artificial intelligence (AI) software customization; providing on-line non-downloadable software using artificial intelligence for use in business process management, sales process management, sales contact management, order management, guided selling, up-selling, up-selling offers, cross-selling, cross-selling offers and order fulfillment, administrative processing of purchase orders, generation of goods or services price quotations, invoicing and for receiving and processing customer sales; application service provider (ASP) featuring software using artificial intelligence for use in business process management, sales process management, sales contact management, order management, guided selling, up-selling, up-selling offers, cross-selling, cross-selling offers and order fulfillment, administrative processing of purchase orders, generation of goods or services price quotations, invoicing and for receiving and processing customer sales