Business training; Software as a service (SAAS) services featuring software allowing UCaaS providers to monitor and manage infrastructure and applications; Software as a service (SAAS) services, namely, hosting software for use by others for use to manage communications and to create, operate and maintain an electronic commerce website; Design, creation, hosting, maintenance of websites for others; Software as a service (SAAS) services, namely, hosting software for use by others for use to manage communications and to create, operate and maintain an electronic commerce website; Computer services, namely, on-site management of information technology (IT) systems of others comprised of cabling, networks, phone systems, video conferencing systems, CRMs, voice applications, chatbots, API integrations, cloud storage, threat detection and response systems, firewalls, switches, routers, wireless access points, remote desktop services, networks, and endpoints; Application service provider featuring application programming interface (API) software for harmonious function of platforms, namely, consolidated reporting between platforms, creating single pane of glass interoperability between voice platforms and CRMs, and single sign on applications; Computer services, namely, remote management of the information technology (IT) systems of others; Consultancy and information services relating to information technology architecture and infrastructure; Computer services, namely, on-line scanning, detecting, quarantining and eliminating of viruses, worms, trojans, spyware, adware, malware and unauthorized data and programs on computers and electronic devices