downloadable communications and computer applications software for facilitating telecommunication services, namely, for use in providing voice-over-internet protocol services for businesses; downloadable communications and computer applications software for data analytics and standard reporting mechanisms for use in managing data pertaining to real-time telephone and text messaging interactions; downloadable communications and computer applications software for providing intuitive and customizable computer dashboards to capture data in user defined formats in the nature of tables and graphs; downloadable communications and computer applications software for use in data analytics, for using artificial intelligence for home automation, and for use in telephone call recording and for use in transmission of email alerts; downloadable communications and computer applications software for machine learning; downloadable communications and computer applications software for capturing customer email and text messaging interactions across a business platform and an integrated third party business application, all of the foregoing does not include products or services in the field of broadcast media

providing business data analysis and preparation of related business reports in the field of real-time telecommunication, text messaging and email interaction management

providing a website featuring technology in the form of intuitive and customizable dashboards to capture data in user defined tables and graphs; application service provider featuring software programs for use in management of third party communications campaigns; communications and computer applications software for application service provider featuring software programs for data analytics and standard reporting mechanisms for use in managing data pertaining to real-time telephone and text messaging interactions; application service provider featuring software programs for providing intuitive and customizable computer dashboards to capture data in user defined formats in the nature of tables and graphs; application service provider featuring software programs for use in data analytics, for using artificial intelligence for home automation, and for use in telephone call recording and for use in transmission of email alerts; application service provider featuring software programs for machine learning; application service provider featuring software programs for capturing interactions across a business platform and across third party business applications integrated with the platforms, all of the foregoing not including software programs in the field of broadcast media; providing online non-downloadable software to manage communication campaigns of third parties that provides telecommunication connections to a global computer network for use in facilitating consumer interactions in the nature of marketing campaigns distribution, accessing technical support, self-service transaction management and conducting financial transactions, the foregoing not for use in the field of broadcast media