Downloadable computer software to manage, analyze, retrieve, monitor, maintain, report on, structure, model, forecast, present and display data and information from computer databases, applications and the internet, and for the development, analysis, management, integration, deployment, virtualization and maintenance of computer software and hardware; Downloadable computer software providing methodologies, processes, and procedures for providing predictable quality deliveries with faster time to market; Educational services, namely, developing, arranging, and conducting educational conferences and programs and providing courses of instruction and workshops in the field of computers, computer software, computer peripherals, computer networking, technology planning, business management and distribution of course and educational materials in connection therewith; Design and development of computer hardware and software; software as a service (SaaS) services, namely, hosting software for managing client applications; product research and development in the field of computer hardware and software; installation, maintenance, analysis, recovery, management, updating and consultancy of computer software; creation, hosting and maintenance of websites; scientific and technological research and design relating thereto; Licensing software