Downloadable cloud-based software for document management, records management, enterprise content management, digital content management, and digital business process management; computer software for document management, records management, enterprise content management, digital content management, and digital business process management; computer software that provides high-level security functionality to protect sensitive data, networks and systems; computer software development tools, namely, software for developing other programs; computer programs that interface between business application programs and operating systems on disparate computer systems; computer software applications for managing, monitoring, optimizing, organizing, tracking, securing and troubleshooting of messages, text, images, files, audio, video and audio-visual content and other data for the facilitation of communications between two or multiple users via computer networks, communication networks and the global information network

Business organization consulting; business consulting services; business administration consulting services; business consultation in the field of business process improvement and enterprise architecture development; providing information in the fields of business innovation process and business management; business consulting services relating to the integration of the areas of business process technology, organizational learning, and change management; business consulting services and business strategic planning services in the field of information management, information technology and data security; providing consumer product and services advice relating to the computer software and computer consulting industries; business administration analysis and business consulting in the fields of banking, financial services and monetary affairs, communications and telecommunications, life sciences and healthcare, computer security, retail, transportation and travel, government and public sector, manufacturing, higher education, energy and utilities, public safety, and courts and judicial systems

Scientific and technological services, namely, technology research and analysis and scientific research, development and design in the fields of banking, financial services and monetary affairs, communications and telecommunications, life sciences and healthcare, computer security, retail, transportation and travel, government and public sector, manufacturing, higher education, energy and utilities, public safety, and courts and judicial systems; industrial analysis and product quality testing of software applications and information technology products of others to assure quality and compliance with industry standards and best practices; design and development of computer software; design and development of electronic data security systems; computer programming for others and computer programming consultation services; computer consultation in the field of computer security; data security consultancy; computer security threat analysis for protecting data; computer software consulting; computer technical support services, namely, 24/7 help desk services for information technology (IT) infrastructure, operating systems, database systems, and web applications; computer services, namely, remote management of the information technology (IT) virtual infrastructure and cloud computing systems, networking, computer software applications and storage services of others; technical support services, namely, monitoring technological functions of global computer network systems and troubleshooting of computer hardware and software problems; consulting services in the field of cloud computing; computer services, namely, cloud hosting provider services and cloud migration services; consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others; providing temporary use of online non-downloadable computer software applications for managing, monitoring, optimizing, organizing, tracking, securing and troubleshooting of messages, text, images, files, audio, video and audio-visual content and other data for the facilitation of communications between two or multiple users via computer networks, communication networks and the global information network; software as a service (SaaS) services featuring software for managing, monitoring, optimizing, organizing, tracking, securing and troubleshooting of messages, text, images, files, audio, video and audio-visual content and other data for the facilitation of communications between two or multiple users via computer networks, communication networks and the global information network; providing temporary use of online non-downloadable computer software applications for use as an application programming interface (API) for communications software facilitating voice over internet protocol (VoIP) calls, phone calls, video calls, text messages, instant message and online social networking services; providing temporary use of non-downloadable software for accessing business analytics reports and business data analysis in the field of information technology, namely, computers, computer hardware, computer networks, and computer software; providing temporary use of non-downloadable software for computer system and application development, deployment and management to improve the security, stability and operation of information technology systems, namely, computers, computer hardware, computer networks, and computer software systems; software as a service (SaaS) services delivered on-demand and via cloud-based and cloud-hosted offerings, featuring software for indexing, searching, and monitoring third party client data from any application, server, or network device; providing temporary use of non-downloadable cloud-based software for document management, records management, enterprise content management, digital content management, and digital business process management; technical support services, namely, monitoring global computer network systems; technical support services, namely, troubleshooting in the nature of diagnosing of computer hardware and software problems