Business intelligence services, namely, data analytics and business or customer information analysis, in the fields of pharma and healthcare; marketing analysis services to provide trends and to gain insight into consumer behavior; marketing analysis and marketing services, namely, monitoring and administration of branded social media advertising for others; business research and analysis in the field of health care, biotechnology, pharmaceuticals, medical devices, healthcare technology, and health-related risk mitigation products and services; custom business research and market research design services, and execution, analysis, and reporting of the same research

Technical support services, namely, troubleshooting of computer software problems; pharmacovigilance services for others, namely, scientific research and analysis pertaining to adverse events and product quality complaints regarding pharmaceutical products, assessment of risks presented by certain pharmaceutical products or combinations thereof, and product safety testing and consultation related thereto in the field of pharmaceuticals; platform as a service ("PAAS") featuring computer software platforms for continuous monitoring of compliance and risk mitigation in regulated industries such as pharmaceuticals