Software as a service (SAAS) subscription services featuring enhanced cloud-based software for use by businesses, namely, platforms which manage end to end customer journeys including sales, team collaboration, customer onboarding, and services; platforms including full relationship and collaboration spaces for businesses and consumers to intelligently automate, collaborate, communicate, and foster long-term relationships; platforms for managing customer sales and service; platforms which utilize chat, messaging, notifications, voice, video, document and media sharing, calendaring, and secured payments, customer sentiment and recommended actions, all in the consumer-business relationship field