downloadable computer software, namely, computer software for hosting, managing, and configuring databases; downloadable computer software for managing and providing access to databases via local or global computer networks; downloadable computer software for automating database functions; downloadable database management software; downloadable database synchronization software; downloadable computer programs for accessing, browsing and searching online databases

design and development of computer hardware and software; providing temporary use of on-line non-downloadable software for viewing, annotating, storing, downloading and distributing electronic files, images, audio, video, data, and documents; providing temporary use of on-line non-downloadable software for audio and video conferencing; providing temporary use of on-line non-downloadable software for personal information management, database management, and database synchronization; providing temporary use of on-line non-downloadable software for accessing, browsing and searching online databases; providing temporary use of on-line non-downloadable software for communication and collaboration via computer networks; providing temporary use of on-line non-downloadable software development tools and templates for data management; providing temporary use ofon-line-non-downloadable software for use in managing, organizing and sharing data on a global computer network and on local computer networks; computer services, namely, providing online facilities for viewing, annotating, storing, downloading and distributing electronic files, images, audio, video, data, and documents, and for audio and video conferencing, and for personal information management, database management, and database synchronization, and for accessing, browsing and searching online databases, and for communication and collaboration via computer networks, and for software development, and for managing, organizing and sharing data on a global computer network and on local computer networks; data hosting services; technical support services, namely, trouble shooting computer database problems by telephone and via a global computer information network; applicationservice provider (ASP) featuring software in the field of database management; electronic storage of files, images, audio, video, data, and documents