software as a service (SAAS) services featuring software for providing online consumer product registration services, for providing and managing service contracts and extended warranties, for providing and managing offers for service contracts, extended warranties, and accessories for consumer products, for providing online information, specifications, manuals, demonstrations, and instructions for consumer products, for managing and analyzing factory and extended warranty claims, creating custom workflows and decision logic for processing such claims, and applying predictive models to such claims to assist with claim approval, for consumers to file extended warranty claims and obtain replacement products and refunds, for merchants to offer, customize, manage, measure, analyze, and generate reports on subscriptions and extended warranties, for merchants to create and operate online consumer portals for subscriptions and extended warranties, for merchants to integrate subscriptions and extended warranties with third-party software, payment platforms, and commerce platforms for data analysis and reporting, for providing notifications and other communications to consumers regarding subscriptions and extended warranties, for consumers to manage subscriptions and extended warranties, and for providing an Internet website portal featuring business intelligence tools for consumer product warranties, including reports, analytics, and predictive models