recorded and downloadable computer software for centralizing procurement, operations, management, cost estimation, and contract management to a secure online portal; for network health and service monitoring, including bandwidth usage, availability, dropped packet ratio/packet loss, jitter, latency monitoring across customer services; for automation of deliverables such as daily, weekly, and monthly performance against service level agreements; for network notifications and alerts; for global customer network reporting; for trouble ticketing and tracking of outages, system maintenance, site visit requests, and other events; for cost estimation with technical service options, including rough order of magnitude pricing based on historical and regular updated pricing, and opportunity tracking and proposal content creation; for near-real time accounting of costs and invoices; for payment and invoicing reconciliation, including customer and vendor tools for entering and reviewing accounting activities; for near-real time service credit analysis from network management systems; for automated invoice interactions addressing billing differences, service credit reconciliation, and other common billing matters; for contract support; for management of vendor non-disclosure agreements and master service agreements; for consolidated program and vendor documentation; for secure data warehousing of project/program contracts, and service orders

satellite and terrestrial communication services software for centralizing procurement, operations, management, cost estimation, and contract management to a secure online portal; for network health and service monitoring, including bandwidth usage, availability, dropped packet ratio/packet loss, jitter, latency monitoring across customer services; for automation of deliverables such as daily, weekly, and monthly performance against service level agreements; for network notifications and alerts; for global customer network reporting; for trouble ticketing and tracking of outages, system maintenance, site visit requests, and other events; for cost estimation with technical service options, including rough order of magnitude pricing based on historical and regular updated pricing, and opportunity tracking and proposal content creation; for near-real time accounting of costs and invoices; for payment and invoicing reconciliation, including customer and vendor tools for entering and reviewing accounting activities; for near-real time service credit analysis from network management systems; for automated invoice interactions addressing billing differences, service credit reconciliation, and other common billing matters; for contract support; for management of vendor non-disclosure agreements and master service agreements; for consolidated program and vendor documentation; for secure data warehousing of project/program contracts, and service orders

design and development of computer software, computer systems, computer infrastructures for centralizing procurement, operations, management, cost estimation, and contract management to a secure online portal; for network health and service monitoring, including bandwidth usage, availability, dropped packet ratio/packet loss, jitter, latency monitoring across customer services; for automation of deliverables such as daily, weekly, and monthly performance against service level agreements; for network notifications and alerts; for global customer network reporting; for trouble ticketing and tracking of outages, system maintenance, site visit requests, and other events; for cost estimation with technical service options, including rough order of magnitude pricing based on historical and regular updated pricing, and opportunity tracking and proposal content creation; for near-real time accounting of costs and invoices; for payment and invoicing reconciliation, including customer and vendor tools for entering and reviewing accounting activities; for near-real time service credit analysis from network management systems; for automated invoice interactions addressing billing differences, service credit reconciliation, and other common billing matters; for contract support; for management of vendor non-disclosure agreements and master service agreements; for consolidated program and vendor documentation; for secure data warehousing of project/program contracts, and service orders