Arranging and conducting incentive award programs to promote the sale of appliances; arranging and conducting incentive award programs to promote energy efficiency, power saving, and energy management; administration of a customer loyalty program which provides incentives and discounts for power saving and energy usage management; promoting energy efficiency by arranging and conducting incentive award programs; paying incentives to customers for enrollment and membership in energy management programs and services; energy management services provided to reduce energy consumption of customers, namely, energy usage management; energy management services, namely, remotely managing customer HVAC systems; downloadable software for use in connection with incentive programs; downloadable software for managing energy usage in appliances; online non-downloadable software for managing customer incentive award programs; online non-downloadable software for managing energy usage; subscription based energy or power management services; subscription based software features for managing energy or power usage