software as a service (SaaS) services featuring software for the facilitation of meaningful and quantifiable communication, acquired insights, workflows, data and analysis between multiple departments, functions or teams of vendors and customers or potential customers; providing temporary use of non-downloadable software for providing shared work flows and shared virtual workspaces for the purposes of sales and pre-sales workflows, communications, insights, product and project data and analyses, and customer relationship information and requirements in the presales, sales engineering and sales fields; software as a service that employs artificial intelligence and machine learning technology to forecast and improve the likelihood of deal closure; software as a service that employs artificial intelligence and machine learning technology to identify and quantify product feedback