Revenue cycle management services provided to hospitals, healthcare organizations, physician practices, and health systems, namely, analyzing claims data from healthcare organizations for business purposes, managing denied claims, and collecting payments; counseling, advocacy and consulting services provided to patients who have received healthcare services, namely, identifying, collecting and managing sources of revenue derived from payers for healthcare services received by patients, namely, claims denial management, third party liability, patient eligibility for various government benefits and insurance, patient responsibility for payments, customized billing, accounts receivable recovery and resolution, unresponsive patient denials, out of state eligibility, injury and workers' compensation accounts, Veterans Administration and military accounts, and disability payments; business services, namely, operation of patient call center services to healthcare providers in the fields of bill management, customized billing, insurance claims, and patient balances

Claims administration services, namely, tracking health insurance claims and transferring health insurance claims to the appropriate insurance carriers for use in healthcare management; insurance services, namely, insurance eligibility review and verification and consultation in the field of health care, namely, eligibility for insurance coverage, eligibility for workers compensation coverage, and eligibility for disability coverage; providing counseling and consulting services to patients in the field of social benefits, namely, review and verification of benefits and eligibility for social benefits