Downloadable computer software in the fields of business management and operations, customer communications management, enterprise and customer experience management and electronic mail and messaging; downloadable training manuals in the form of instructional videos; downloadable training manuals in the form of a computer program; downloadable webcasts in the fields of information technology, document automation, business process automation, business management and operations, customer communications management and enterprise and customer experience management; downloadable electronic publications, namely, publications, newsletters and blogs in the fields of information technology, business management and operations, document automation, business process automation, customer communications management and enterprise and customer experience management

Advisory services relating to communications; advisory services relating to communications equipment; communication services for the electronic transmission of data; communication services for the transmission of information; provision of communications between computers; streaming of data; digital network telecommunications services; transmission of digital files; electronic transmission of data, information, pictures, images, audio and/or video via online forums; providing access to online computer databases; providing user access to a global computer network and online sites containing information on a wide range of topics; transmission of information on a wide range of topics, including online and over a global computer network; facsimile transmission; voice message storage services; audiovisual communication services, namely, transmission of audio and video by means of telecommunications networks, wireless communication networks, and the internet; communication by electronic mail systems, namely, electronic transmission of e-mail; data communication by electronic means; electronic communications consultancy; communication by computer terminals; computerised communication services, namely, transmission of voice, audio, visual images and data by wired and wireless telecommunications networks, electronic transmission of data and documents among users of computers, personal computing devices and smart phones; computerised data communications, namely, transmission of voice, audio, and visual images and data by telecommunications networks, the Internet, information services networks and data networks; webcasting services; transmission of electronic mail; electronic message storage and transmission; transmission of electronic mail

Software-as-a-service services featuring software for business management and operations, customer communications management, enterprise and customer experience management and electronic mail and messaging; provision of online non-downloadable software in the fields of business management and operations, customer communications management, enterprise and customer experience management and electronic mail and messaging; advisory services relating to computer software and hardware; IT technology consulting and systems integration services; managed IT services, namely, computer network design, planning design and management of information technology systems, management and application support services, email and data hosting, and backup and disaster recovery; authentication services for electronic documents and e-mail; monitoring of computer systems by remote access; monitoring of computer systems for detecting unauthorised access or data breach and breakdowns; quality control testing; quality testing; user authentication services using single sign-on technology for online software applications