Software as a service (SAAS) services featuring software using artificial intelligence for field services, repair, maintenance or operations work; field collaboration or communications; remote work from the office or in the field in online or offline modes; knowledge, information or other intelligence capture, access, recommendations, troubleshooting, or search thereof, namely, using multi-media (text, voice, voice transcription, audio, natural language processing, image, video, checklist, or forms); field work; field troubleshooting; technical and other issue work or problem resolution; recommendations for field work, troubleshooting or issue resolution; business process and status of field work, troubleshooting or issue resolution; digital transformation of paper or non-electronic busines processes; field paperwork, task and other forms completion, review, approval, or optimization thereof; logistics, inventory management, parts management or optimization thereof; field level implementation of best practices, business rules and standards, or law and regulatory compliance; field level training or retention of technical users, employees or contractors; field worker safety or safety process improvement; field level social interaction and collaboration amongst individuals, teams and work groups; inter or intra company or organization collaboration, communication, messaging, or sharing of information; or field level use of augmented or virtual reality technologies to accomplish any of these aforementioned actions