Providing an online non-downloadable software program that manages basic elements, namely, hardware, software and protocols, in a computer network, namely, for use in network management; Providing an online non-downloadable software program for troubleshooting, monitoring, data analysis, and trend analysis of networking systems; Providing an online non-downloadable software program for enabling application programming interface integration into existing network ticketing and dispatching systems to improve automation and software refresh for network management; Providing an online non-downloadable software program for managing computer networking equipment; Providing online non-downloadable software for supporting the design, engineering, building, and deployment of the advanced automation of open optical networks; Providing online non-downloadable software for monitoring, analyzing, and managing optical network wavelengths