Providing an interactive software service that can be accessed via computer or mobile application, namely, software as a service (SAAS) services featuring real time text communication platform software, including voice recognition capabilities, allowing healthcare providers to provide patients and designated patient contacts with updates and reminders before, during, and after medical care, as well as provide reminders to patient and designated patient contacts on post-medical care activity, dressing, wound care, medication, appointments, and hygiene for optimal recovery