Scientific and technological services, namely, research and design in the field of customer relationship management (CRM) and sales computer software; industrial analysis and research services in the field of customer relationship management (CRM) and sales computer software; design and development of computer software, including computer programming, computer system analysis, computer system and software design, updating of computer software, recovery of computer data, maintenance of computer software; rental of computer software; providing temporary use of on-line non-downloadable software for customer relationship management (CRM), sales and statistical business activities; creating and maintaining web sites for others; rental of web servers; recording data for others on optical, digital and magnetic media for electronic storage; all above services in connection with customer relationship management (CRM) software, software for providing an on-line portal and database in the field of sales activities to upload customer and transactional data, provide statistical analysis, and produce notifications and reports