Electronic transmission of messages and data; Providing remote and electronic transmission of messages, information, content and data; communication via the Internet and mobile telephone; communications services, namely, transmitting streamed messages via the Internet; delivery of messages by electronic transmission; electronic data interchange services; electronic delivery of text, images and files via a global computer network; electronic messaging system, namely, electronic queuing services; electronic store-and-forward messaging; electronic transmission of data via computer terminals and electronic devices; electronic transmission of messages and data

Software as a service (SaaS) services featuring non-downloadable software for customer and internet users' interactions and data collection; non-downloadable software as a service (SaaS) services for providing web-based online software for automating and facilitating the management and delivery of customer service support, namely, the maintenance and management of business tasks, and support; Software as a service (SaaS) services featuring non-downloadable software for business management, database management, customer service management, management of customer relations, and customer engagement functionality; Software as a service (SaaS) services featuring non-downloadable software for electronic communications among internet users in the field of customer support, customer relationship management, customer service, and customer engagement; providing on-line non-downloadable software, namely, graphical user interface software for use in managing customer relationships and customer service