Downloadable computer software for use in customer relationship management (CRM), sales and marketing systems for small businesses, business management, project management, customer lead collection and sharing, customer support management, managing business contacts, managing appointments and schedules, scheduling virtual meetings and telephone calls, producing business quotes and proposals, managing promotional marketing campaigns, billing, invoicing, payment processing, and sales and marketing performance analysis and reporting; Downloadable software in the nature of mobile applications for use in customer relationship management (CRM), sales and marketing systems for small businesses, business management, project management, customer lead collection and sharing, customer support management, managing business contacts, managing appointments and schedules, scheduling virtual meetings and telephone calls, producing business quotes and proposals, managing promotional marketing campaigns, billing, invoicing, payment processing, and sales and marketing performance analysis and reporting; Downloadable computer software for use in group communication, namely, sending notes and instant messages between individual users and user-defined groups; Downloadable software in the nature of a mobile application for use in group communication, namely, sending notes and instant messages between individual users and user-defined groups

Providing on-line non-downloadable software for use in customer relationship management (CRM), sales and marketing systems for small businesses, business management, project management, customer lead collection and sharing, customer support management, managing business contacts, managing appointments and schedules, scheduling virtual meetings and telephone calls, producing business quotes and proposals, managing promotional marketing campaigns, billing, invoicing, payment processing, and sales and marketing performance analysis and reporting; Providing a website featuring technology for use in customer relationship management (CRM), sales and marketing systems for small businesses, business management, project management, customer lead collection and sharing, customer support management, managing business contacts, managing appointments and schedules, scheduling virtual meetings and telephone calls, producing business quotes and proposals, managing promotional marketing campaigns, billing, invoicing, payment processing, and sales and marketing performance analysis and reporting; Providing on-line non-downloadable software for use in group communication, namely, sending notes and instant messages between individual users and user-defined groups; Providing a website featuring technology for use in group communication, namely, sending notes and instant messages between individual users and user-defined groups