Educational and training services, namely, conducting classes, seminars, conferences, workshops and tutorials provided in person and remotely by digital information transmission technology, remote computer access or downloaded to a personal computer, in the field of personal and/or professional information and technology management techniques including strategies for assessing, with testing and scoring, and improving productivity and efficiency skills in messaging, communication, meetings, information storage and retrieval, and workflow; Providing on-line, digital questionnaires, surveys, assessments and teaching materials in the field of personal and/or professional information and technology management techniques including strategies for assessing, with testing and scoring, and improving productivity and efficiency skills in messaging, communication, meetings, information storage and retrieval, and workflow