VERINT THE CUSTOMER ENGAGEMENT COMPANY - Trademark Details
Status: 686 - Published For Opposition
Serial Number
90085862
Word Mark
VERINT THE CUSTOMER ENGAGEMENT COMPANY
Status
686 - Published For Opposition
Status Date
2021-12-21
Filing Date
2020-07-31
Mark Drawing
4000 - Standard character mark
Typeset
Published for Opposition Date
2021-12-21
Attorney Name
Law Office Assigned Location Code
L90
Employee Name
ROSSMAN, WILLIAM M
Statements
Disclaimer with Predetermined Text
"COMPANY"
Goods and Services
Computer hardware and downloadable computer software for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, downloadable software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; Downloadable software for self-service, namely, intelligent virtual assistants, web and mobile self-service, and social communities; Downloadable software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; downloadable software for enterprise recording to enhance regulatory compliance and /or minimize fraud, namely, Omni channel recording of voice, text, screen, and / or video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud
Goods and Services
Computer software consulting for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management all in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; consulting services for computer software for self-service, namely, intelligent virtual assistants, web and mobile self-service, and social communities; consulting services for computer software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience
Classification Information
International Class
009 - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus. - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
US Class Codes
021, 023, 026, 036, 038
Class Status Code
6 - Active
Class Status Date
2020-09-01
Primary Code
009
International Class
042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
2020-09-01
Primary Code
042
Current Trademark Owners
Party Name
Party Type
20 - Owner at Publication
Legal Entity Type
03 - Corporation
Address
Please log in with your Justia account to see this address.
Trademark Owner History
Correspondences
Name
Anthony Jason Mirabito
Address
Please log in with your Justia account to see this address.
Trademark Events
| Event Date | Event Description |
| 2020-08-04 | NEW APPLICATION ENTERED IN TRAM |
| 2020-09-01 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| 2020-11-19 | ASSIGNED TO EXAMINER |
| 2020-12-02 | NON-FINAL ACTION WRITTEN |
| 2020-12-02 | NON-FINAL ACTION E-MAILED |
| 2020-12-02 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| 2021-05-23 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| 2021-05-23 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 2021-05-24 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| 2021-06-16 | FINAL REFUSAL WRITTEN |
| 2021-06-16 | FINAL REFUSAL E-MAILED |
| 2021-06-16 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| 2021-08-13 | EXAMINERS AMENDMENT -WRITTEN |
| 2021-08-13 | EXAMINERS AMENDMENT E-MAILED |
| 2021-08-13 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| 2021-08-13 | EXAMINER'S AMENDMENT ENTERED |
| 2021-09-01 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| 2021-09-14 | WITHDRAWN FROM PUB - OG REVIEW QUERY |
| 2021-10-04 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
| 2021-10-09 | NON-FINAL ACTION WRITTEN |
| 2021-10-09 | NON-FINAL ACTION E-MAILED |
| 2021-10-09 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| 2021-11-09 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| 2021-11-09 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 2021-11-09 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| 2021-11-11 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| 2021-11-12 | ASSIGNED TO LIE |
| 2021-11-12 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| 2021-12-01 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| 2021-12-21 | PUBLISHED FOR OPPOSITION |
| 2021-12-21 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
