Software as a service (SAAS) services featuring chatbot software for facilitating interaction and conversations, both via human and automated chat, between businesses and customers in the digital messaging, digital chat, and customer engagement fields; software as a service (SAAS) services featuring on-line non-downloadable software for analytics, for analyzing data from various sources, namely, files, databases, business applications, web feeds and cloud storage, for creating reports and dashboards with components including charts, pivot tables, tabular views and widgets, for enabling collaboration when working with reports and dashboards, and for embedding reports and dashboards in apps, intranets, blogs, digital chats or websites; software as a service (SAAS) services featuring online, non-downloadable software in the field of searching business data that uses artificial intelligence to analyze business data, namely, software for use in searching, analyzing, integrating, managing, and reporting business data using natural language processing and machine learning; providing temporary use of online non-downloadable software for providing web-based access to applications; all of the foregoing excluding any services relating to jet engines, jet planes, and jet streams