Online media monitoring services using computer software to automatically monitor internet websites and online publications for customer-specified topics and to capture relevant content on those topics, and providing documentation and analysis of that online content to others for business purposes

Providing a website for use in the field of business reputation monitoring, namely, a website featuring technology that enables consumers to provide responses to questions about businesses and enables businesses to keep records relating to business reputation monitoring, reporting, and consumer responses; software as a service (SaaS) services featuring on-line, non-downloadable software for monitoring, collecting, managing, and analyzing data in the fields of social media, reputation management, marketing, advertising, public relations and customer relationship management; providing temporary use of on-line non-downloadable software to facilitate electronic communication among peer professionals in the advertising, marketing and business services fields and for customizing computer application user interfaces; computer services, namely, designing, developing, and maintaining computer software applications for others and consulting services related thereto; all the foregoing services available from computer databases, the Internet or via other communications; providing information, advice and consultancy relating to the foregoing services