Downloadable software for managing business, office and workplace services, namely, managing mail and parcel services, namely, shipping, receiving and digital mail services; downloadable software for managing supplies and equipment, namely, office supplies and equipment, medical supplies and equipment, and reprographic supplies and equipment, and fulfillment of request for supplies and equipment; downloadable software for managing printers, copies and multifunction devices; downloadable software for managing and scheduling meetings, conference rooms and special events; downloadable software for generating production reports, reviewing analytics, and data visualization; downloadable software for controlling supplies and inventory, managing devices and the jobs associated with them, and monitoring the status of scheduled services; downloadable software for maintaining chain of custody records for confidential data, critical documents and other high-value items; downloadable software for creating workflows for regulated processes, and demonstrating to auditors that workflows were strictly followed; downloadable software for tracks business rules, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), locations, events, statuses, and service workflow and creating detailed reports and analytics from the collected data

Software as a Service (SaaS) services featuring software for managing business, office and workplace services, namely, managing mail and parcel services, namely, shipping, receiving and digital mail services; Software as a Service (SaaS) services featuring software for managing supplies and equipment, namely, office supplies and equipment, medical supplies and equipment, and reprographic supplies and equipment, and fulfillment of request for supplies and equipment; Software as a Service (SaaS) services featuring software for managing printers, copies and multifunction devices; Software as a Service (SaaS) services featuring software for managing and scheduling meetings, conference rooms and special events; Software as a Service (SaaS) services featuring software for generating production reports, reviewing analytics, and data visualization; Software as a Service (SaaS) services featuring software for monitoring chain of custody of mail and packages; Software as a Service (SaaS) services featuring software for controlling supplies and inventory, managing devices and the jobs associated with them, and monitoring the status of scheduled services; Software as a Service (SaaS) services featuring software for maintaining chain of custody records for confidential data, critical documents and other high-value items; SaaS services featuring software for creating workflows for regulated processes, and demonstrating to auditors that workflows were strictly followed; Software as a Service (SaaS) services featuring performance management software for monitoring and measuring key performance indicators to improve operations and demonstrate compliance with service level agreements; Software as a Service (SaaS) services featuring software for tracking business rules, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), locations, events, statuses, and service workflow and creating detailed reports and analytics from the collected data; design, development, testing, maintenance and installation of computer software